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Terms of Service

Last Updated: May 20, 2025

1. Introduction

Welcome to Twyn (“Service”), a simulation platform developed and operated by Twyn Labs (“we,” “us,” or “our”). Twyn leverages large language models and proprietary societal architectures to generate simulations of user-defined scenarios and societal interactions. By accessing or using Twyn, you agree to comply with and be bound by these Terms of Service (“Terms”).

If you do not agree with any part of these Terms, you must not access or use Twyn.

2. Eligibility

You may only use Twyn if:

  • You are at least the age of majority in your jurisdiction; and
  • You have the legal capacity and authority to enter into these Terms.

By using Twyn, you represent and warrant that you meet all the eligibility criteria stated above.

3. Acceptance of Terms

By accessing or using Twyn, you confirm that you have read, understood, and agree to be bound by these Terms and all applicable laws. If you do not agree, you should immediately stop using the Service.

4. Modifications to the Terms

We reserve the right, in our sole discretion, to change, modify, or update these Terms at any time. When we do, we will post the updated Terms on our website or within the Service and update the “Last Updated” date at the top of this page. Your continued use of Twyn after any such changes constitute your acceptance of the revised Terms.

5. Description of the Service

5.1. General Functionality

Twyn is an AI-powered simulation platform that allows users to define scenarios and observe how artificial societies of AI agents respond. It can generate simulations, reveal potential outcomes, and explore emergent behaviors in response to user-defined scenarios. However, Twyn is not a substitute for professional advice, precise predictions, or factual research.

5.2. AI Outputs

The outputs from Twyn, including but not limited to simulations, reports, narratives, and visual plots (collectively, “Outputs”), are generated using large language models and proprietary societal architectures. These Outputs might not always be accurate, complete, or up-to-date, and are intended for exploratory and informational purposes. You acknowledge that all Outputs are provided on an “as is” basis.

5.3. Updates and Improvements

We may, at our discretion and without obligation, update, improve, or change the functionality of Twyn. We do not guarantee that any specific feature or part of the Service will always be available.

6. User Conduct

When using Twyn, you agree NOT to:

  • Violate any applicable laws, regulations, or these Terms.
  • Use the Service for any unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable purpose.
  • Attempt to gain unauthorized access to, interfere with, or disrupt any servers or networks connected to Twyn.
  • Transmit viruses, malware, or other malicious code that could harm Twyn, other users, or third parties.
  • Collect or harvest any personal data about other users.
  • Use Twyn to generate or share content that infringes on any intellectual property or privacy rights of a third party.
  • Represent Outputs from Twyn as definitive facts, guaranteed predictions, or professional advice.
  • Use Twyn in a manner that could cause harm, distress, or incite violence or discrimination.

7. Privacy

Your use of Twyn is also subject to our Privacy Policy, which describes how we collect, use, and protect your personal information. By using Twyn, you consent to all actions taken by us concerning your information in compliance with our Privacy Policy.

8. Intellectual Property

8.1. Ownership

Twyn Labs and its licensors own all rights, title, and interest in and to Twyn, including any underlying software, technology, and content (excluding User Content and Outputs generated for the User).

8.2. User Content License

By submitting or transmitting any scenario descriptions, prompts, or other content (“User Content”) to Twyn, you grant Twyn Labs a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to store, display, process, and use your User Content solely in connection with providing and improving the Service for you and other users. We will not use your specific User Content for public display or direct marketing without your explicit consent.

8.3. Ownership of Outputs

Subject to your compliance with these Terms, you own the specific Outputs generated by Twyn in direct response to your User Content. However, you acknowledge that similar or identical Outputs may be generated for other users based on their own or similar User Content, and your ownership does not extend to such independently generated outputs.

8.4. Trademarks

All trademarks, service marks, logos, trade names, and any other proprietary designations belonging to Twyn Labs used herein are trademarks of Twyn Labs.

9. Disclaimers

9.1. No Warranty

The Service is provided on an “as is” and “as available” basis. To the fullest extent permitted by applicable law, we disclaim all warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

9.2. Accuracy and Nature of Information

We do not guarantee the accuracy, completeness, timeliness, or reliability of any information, data, or outcomes generated by Twyn simulations. Twyn simulations are illustrative and based on AI models; they are not predictions of future events or definitive statements of fact. Any reliance on such Outputs is at your own risk.

9.3. No Professional Advice or Guarantees

Twyn simulations are for exploratory and informational purposes only and are not intended to be definitive predictions or a substitute for rigorous research, expert analysis, or professional advice (legal, medical, financial, strategic, or otherwise). Always seek the guidance of qualified professionals before making decisions based on the Outputs generated by Twyn. Twyn does not guarantee any specific outcomes or results.

10. Limitation of Liability

To the fullest extent permitted by applicable law:

  • No Liability for Indirect Damages. Twyn Labs will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising from or related to your use of Twyn or reliance on its Outputs.
  • Aggregate Liability Cap. In no event will Twyn Labs’ total liability exceed the amount you paid us, if any, in the 12 months preceding the event giving rise to the liability or one hundred US dollars (USD $100), whichever is greater.

11. Indemnification

You agree to defend, indemnify, and hold harmless Twyn Labs and its affiliates, officers, directors, employees, and agents, from and against all claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with:

  • Your use of Twyn or any activities under your account;
  • Your User Content;
  • Your breach or alleged breach of these Terms;
  • Your violation of any law or the rights of a third party.

12. Third-Party Services

Twyn may integrate, incorporate, or otherwise link to third-party services or content (e.g., data sources, visualization tools). We do not endorse or assume responsibility for such third-party services. Your interactions with these third-party services are governed by their own terms and policies.

13. Term and Termination

13.1. Term

These Terms remain in effect as long as you use Twyn.

13.2. Termination by You

You may stop using Twyn at any time.

13.3. Termination by Us

We may suspend or terminate your access to Twyn at any time for any reason, including but not limited to violation of these Terms.

13.4. Effect of Termination

Upon termination, your rights to use Twyn will immediately cease, and you must discontinue all use of the Service. Sections related to Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, and Governing Law will survive termination.

14. Governing Law and Dispute Resolution

These Terms and your use of Twyn will be governed by and construed in accordance with the laws of [Specify Jurisdiction, e.g., the State of Delaware, USA], without regard to its conflict of law provisions. Any disputes arising out of or in connection with these Terms will be resolved exclusively in the courts located in [Specify Jurisdiction, e.g., New Castle County, Delaware], unless otherwise required by applicable law.

15. Changes to the Service

We reserve the right to modify, suspend, or discontinue Twyn (in whole or in part) at any time, with or without notice to you. We will not be liable to you or any third party for any such modifications, suspension, or discontinuation.

16. General

16.1. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

16.2. No Waiver

Any failure by us to enforce any right or provision under these Terms does not constitute a waiver of future enforcement of that right or provision.

16.3. Entire Agreement

These Terms, along with any other agreements referenced herein (including our Privacy Policy), constitute the entire agreement between you and Twyn Labs regarding your use of Twyn.

16.4. Assignment

You may not assign or transfer these Terms or any rights or obligations herein without our prior written consent. We may freely assign or transfer these Terms.

16.5. Contact Information

If you have any questions about these Terms, please contact us at [Provide Contact Email or Method].